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Privacy Policy

At Blue Pine Resort (https://www.bluepineresort.com/), we are committed to protecting the privacy and security of our guests' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, book a stay, or use our resort facilities.

1. Information We Collect

  • Identity Data: Name, date of birth, gender, and government-issued ID (Aadhar, Driving License, or Passport) required at check-in.
  • Contact Data: Email address, phone number, and mailing address.
  • Financial Data: Payment card details, billing address, and transaction history (processed through secure payment gateways).
  • Stay Preferences: Room preferences, dietary requirements, and special requests (e.g., bonfire arrangements, spa bookings).
  • Technical Data: IP address, browser type, and cookies collected automatically when you visit our website.

2. How We Use Your Information

  • Processing and confirming your room reservations.
  • Managing check-in and check-out procedures.
  • Communicating with you regarding your stay or inquiries.
  • Providing personalized services (Spa, Restaurant, Adventure activities).
  • Complying with legal and regulatory requirements (e.g., maintaining guest registers for local authorities).
  • Sending promotional offers or newsletters (only if you have opted in).

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: Third-party vendors who assist with payment processing, website hosting, or marketing.
  • Legal Authorities: When required by Indian law or to protect the safety of our guests and staff.
  • Booking Partners: Travel agents or online booking platforms through which you made your reservation.

4. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Under the DPDP Act 2023, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Withdraw your consent for marketing communications.
  • Request the deletion of your data (subject to legal retention requirements).

6. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies through your browser settings, though this may affect certain site functionality.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

Blue Pine Resort

Address: Deriyakhal, Lansdowne, Uttarakhand, 246155, India

Email: bluepineresorts@yahoo.co.in

Phone: 09899599229, 09968408984